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FAQ - Support

by mystictales · October 10, 2026

›Post

Hello There!

Do you have a question about the game or the website?

Before asking, please check below to see if your question has already been answered in this post.

How to appeal a punishment?

To submit an appeal, follow these steps:

  1. Go to the Forums.
  2. Click "Create Appeal" in the top navigation bar.
  3. Follow the given steps.

Your appeal can have one of three statuses:

  1. Waiting – Your appeal is still under review.
  2. Approved – Your appeal has been accepted.
  3. Denied – Your appeal has been rejected.

You can reply to your appeal once to provide additional evidence and once after the initial decision to request a second opinion.
Once a final decision has been made, the reply option will be permanently closed.

A second opinion is not guaranteed. Staff reserve the right to make a final decision on an appeal following the initial review.